Terms of Use
Last updated: August 17, 2026
These Terms of Use ("Terms") are the end-user license agreement (EULA) for the Welo mobile application and website (getwelo.app), operated by Super Big Company ("we," "our," or "us"). By downloading, installing, or using Welo, you agree to these Terms. If you do not agree, do not use the service.
Apple's standard Licensed Application End User License Agreement also applies to purchases made through the App Store: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/.
1. Description of Service
Welo is an ingredient-safety scanning app for parents and caregivers. It analyzes cosmetics, skincare, sunscreen, wipes, and baby-care products against publicly available safety data and returns a personalized grade based on a child's age group and skin conditions.
2. Not Medical Advice
Welo is an informational tool, not a medical device. Grades and ingredient flags are based on publicly available safety data and must not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider, dermatologist, or pediatrician about specific products or ingredients.
3. Accounts
Welo requires an account. You may sign in with email and password, Sign in with Apple, or Google. You are responsible for the accuracy of the child profiles you create (age group, skin conditions, allergens) because those inputs change the grades you see.
You may delete your account in the app: Account → Settings → Delete Account. That removes the Clerk auth record and purges server-side account data.
4. Welo Pro — Auto-Renewable Subscription
Welo offers an optional auto-renewable subscription sold through Apple In-App Purchase. Required subscription information:
- Title: Welo Pro (Monthly)
- Length: 1 month, auto-renewing
- Price: $2.99 USD per month after a 7-day free trial. Localized price is shown in the app and charged in your App Store territory.
- What it includes: offline scanning, unlimited search, offline Safe Swaps, background product-database sync, and safety alerts when a saved product's grade changes.
Payment is charged to your Apple ID at confirmation of purchase. The subscription automatically renews unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the current period. You can manage or cancel anytime in your Apple ID account settings (Settings → [your name] → Subscriptions).
Any unused portion of a free trial is forfeited when you purchase a subscription, where applicable. Restoring purchases on a new device uses the Restore Purchases control on the paywall.
5. Accuracy and Limitations
While we work to keep ingredient safety information current:
- Product formulations may change without notice from manufacturers
- The catalog may not cover every product or ingredient
- Safety assessments reflect currently available research and may change
- Barcode scan accuracy depends on packaging and lighting
We do not guarantee completeness or accuracy. Use Welo as one tool among others when deciding what to buy.
6. Acceptable Use
You agree not to:
- Use Welo for any unlawful purpose
- Reverse-engineer, decompile, or extract source code from the app
- Scrape, crawl, or use automated tools to access the service at scale
- Interfere with or disrupt the app's infrastructure
- Misrepresent Welo grades as medical certifications or regulatory approvals
7. Intellectual Property
All content, features, and functionality of the Welo app and website — including text, graphics, logos, and software — are owned by Super Big Company and protected by intellectual property laws. You may not copy, modify, or distribute our content without written permission.
8. Third-Party Data
Welo references ingredient safety data from third-party sources, including EWG Skin Deep and Open Beauty Facts. We do not control that third-party data and are not responsible for its accuracy. Grades represent our own analysis of available sources.
9. Disclaimer of Warranties
Welo is provided "as is" and "as available" without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by law, Super Big Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including personal injury, property damage, or loss of data, arising from your use of Welo.
Our total liability for any claims related to the service shall not exceed the amount you paid us for Welo Pro in the 12 months before the claim, or $2.99 if you have only used the free tier.
11. Indemnification
You agree to indemnify and hold harmless Super Big Company, its officers, employees, and agents from any claims, damages, or expenses arising from your use of Welo or violation of these Terms.
12. Changes
We may modify these Terms. We will update the "Last updated" date and, for material changes, notify you in the app or by email. Continued use after a change constitutes acceptance.
13. Termination
We may suspend or terminate access for conduct that violates these Terms or harms other users or the service. You may stop using Welo and delete your account at any time.
14. Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
15. Contact
Questions about these Terms: [email protected].